Preliminary Findings and Limitations
Apple has a clear objective for its organization. Their
object is something they have spoken on many times, stating that it is to “make
great products and services that enrich people's lives and to provide an
unparalleled customer experience so that our users are highly satisfied, loyal,
and engaged” (Bajpai, 2020). Through the marketing research, I have found that
the new Apple smart home security system supports the organization’s objective.
External factors such as expanding technology and the need to keep your home
safe match the need for a smart home security system. Internal factors would be
the loyal customers that the brand already has that follow them through every
launch. The marketing research that I have done shows that the smart home
security system would enrich the customers’ lives in a way that they would feel
safe being in their home or leaving their home because of the advanced
technology working to keep them safe.
A big trend in the industry at the moment is
voice-controlled devices. In fact, “67% of U.S. households own at least one
smart speaker or smart display” (Klein, 2021). Meaning, more and more U.S.
households are relying on smart speakers and displays for products within their
home – specifically within their home security. Apple products are
voice-controlled through Siri, something that will also be instituted into the
smart home security product. An implication of this trend on the organization could
possibly be distrust from customers. Will customers feel like they can trust
that Apple is not simply recording their private conversations in their homes?
Distrust for these voice control technologies is largely displayed by
consumers. Many are worried companies are listening in to them and recording
this. Because of this, it could possibly put a negative implication on Apple if
this comes out to be true.
The proposed marketing strategy aligns with legal, ethical,
and industry standards. When it comes to the product, I will ensure that there
is no false adverting. Meaning, I have ensured that the marketing plan does not
include any advertising of the product as something that it is not. The
marketing strategy addresses any potential legal and ethical issues that could
be faced as well as ways to prevent becoming a part of those issues.
Limitations that have been encountered in creating this market proposal could
be not having enough information on non-Apple users. This marketing proposal
focuses on loyal Apple users and can fall short of marketing towards non-Apple
users as they were not as heavily researched for the project.
Bajpai, P. (2020,
January 8). A look at what's in store for Apple (AAPL) in 2020. Nasdaq.
Retrieved October 10, 2021, from https://www.nasdaq.com/articles/a-look-at-whats-in-store-for-apple-aapl-in-2020-2020-01-08.
Klein, M. (2021,
February 12). The Future of the Home Security Market. StackPath. Retrieved
September 19, 2021, from https://www.securityinfowatch.com/residential-technologies/article/21207031/the-future-of-the-home-security-market.
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